If you would like to purchase any of our products, please tell us your name, Tel No, address, as well as the ID number of the oil painting ,the sizes and quantity of the paintings from our email or order online. And we will start our working for you once receiving your payment. When we finish the paintings we will email you digital pictures of finished paintings for your reference. We will do delivery ASAP after you confirm the oil painting.
We have given you a lot of choices for the size of an item: 8×10, 12×16, 16×20, 20×24, 24×36, 24×48, 30×40, 36×48, and 48×72. However, you can require other sizes. Please contact us to send your request .
Can I order the custom paintings, if I am looking for a specific painting not found in your website? ↑ TOP
YES, just send us the image of what you?d like painted or simply forward we the artist's name and the title of the painting and we would be happy to help. The cost will depend upon the size and the detail of the work; we will give you a quote of the price once we receive your request.
Do I get to preview my artwork before receiving it? ↑ TOP
Yes, We would like to send the pictures of the oil paintings to you for a confirmation as soon as we finish the order. Most of our customers are happy with their first preview. But if you feel that any modifications should be made, we will make a correction at once according to you suggestion of the oil painting.
How long will it take to take to receive my painting? ↑ TOP
Once you have placed an order from our catalogue, it will be completed and shipped out in two to five weeks after receiving the payment, depending on the size and detail of the work.
We can paint anything, as long as our artists can clearly see the details of your photo.
Can you combine images from more than one photograph into a single painting? ↑ TOP
Yes, you can send several photographs and have people from them placed together into a single painting. Simply give us detailed instructions when placing your order.
We use Pay Pal. Pay Pal allows you to pay with any credit card you can think of.
What is your return policy, 100% Money Back Guarantee? ↑ TOP
Yes, of course. If for any reason you are dissatisfied with your painting, you can send us an email and we will try to solve the problem. We would like to know what your complaint is, so that we can try to prevent it from happening in the future. If we are unable to help you, you can simply return it to us within 15 days of the date of the original purchase and have your money refunded as soon as we receive the returned items. (Excluding shipping and handling costs)
No, all of our paintings are shipped unframed in protective tubes due to the difficulties of shipping fragile goods internationally, unless a special arrangement is made with us.
Oil on canvas, we will roll up the painting into a mailing tube and ship out. Gallery wrap paintings will be packed into a heavy carton box with bubble papers. We at oilpaintings-arts.com. promise to handle each painting with great care in order to ship them safely to customers.
